• Skip to primary navigation
  • Skip to main content
  • Skip to footer

Fitch Services

Fitch Services

Family-Owned Since 1983

Emergency Service 434-296-9980

Call Us Now
  • HVAC
    • HVAC
    • Repairs
      • Heating Repair
      • Air Conditioning Repair
      • Heat Pump Repair
      • Furnace & Boiler Repair
      • Emergency HVAC Repair
    • Maintenance
      • HVAC Maintenance Plans
      • Seasonal Servicing
      • Hydronic Heating Systems
      • Gas & Oil Furnaces and Boilers Maintenance
    • Installations
      • New HVAC Systems
      • Furnace & Boiler Installation
      • Heat Pump Installation
      • Air Cleaners, Humidifiers & Dehumidifiers
      • Ductwork Installation
    • Remodeling & New Construction
  • Plumbing
    • Plumbing
    • Repairs
      • Drain Cleaning & Unclogging
      • Sewer Line Services
      • Water Line Repairs
      • Well Pump Repairs
      • Emergency Plumbing
    • Maintenance
      • Water Heater Maintenance
      • Acid Neutralizers
      • Water Softeners
    • Installations
      • Water Heater Installation
      • Plumbing Fixture Installation
      • Water Filtration Systems
    • Remodeling & New Construction
  • Electrical
    • Electrical
    • Repairs
      • Circuit Repair
      • Outlet Repair
      • Emergency Electrical Repair
      • Generator Repair
    • Maintenance
    • Installations
      • Electrical Panel Upgrades
      • Lighting & Fixture Installation
      • Rewiring
      • Generator Installation
      • Smoke Alarms & Detectors
      • Ceiling Fan Installation
      • Surge Protector Installation
      • Gas Line Bonding
    • Remodeling & New Construction
  • About
    • About Us
    • Reviews
    • Careers
  • Contact Us
  • Emergency Service 434-296-9980

    Call Us Now

Home Plumbing Services Plumbing Maintenance Acid Neutralizers

Acid Neutralizers

Homeowner discussing acidic well water treatment options with a plumber near Charlottesville, VA.

Jump to Section

  • Blue-Green Stains Are a Warning, Not Just a Nuisance
  • What Acidic Water Actually Does Over Time
  • How an Acid Neutralizer Works
  • Installation and Maintenance — What to Expect
  • Fitch Understands Albemarle County Well Water

If your home is on well water and you’ve noticed blue-green staining around drains and fixtures, a metallic taste in the water, or unexplained pinhole leaks in your copper pipes, the likely culprit is acidic water — water with a pH level low enough to slowly corrode the plumbing it flows through. It’s a common condition in well water across central Virginia, and it’s one that gets worse over time if it isn’t addressed. An acid neutralizer is the standard solution, and it works.

Blue-Green Stains Are a Warning, Not Just a Nuisance

The blue-green staining that acidic water leaves on sinks, tubs, and fixtures is copper leaching out of your pipes — which means every time you see that staining, your plumbing is telling you something important. It’s easy to dismiss as a cosmetic issue, especially when the water otherwise seems fine. But those stains are evidence of an ongoing chemical reaction between your water and your pipes that doesn’t stop on its own. The staining is the visible part. What’s happening inside the pipes is the part that eventually becomes expensive.

What Acidic Water Actually Does Over Time

Water with a low pH is corrosive — it dissolves copper and other metals as it moves through your plumbing system. Over time this produces pinhole leaks in copper pipes, accelerated wear on water-using appliances, fixture corrosion, and elevated copper levels in the water itself. Pinhole leaks in particular have a way of developing slowly and quietly inside walls before they announce themselves as water damage. The longer acidic water runs through a home’s plumbing without treatment, the more cumulative damage it does — and the more expensive the eventual repairs become.

How an Acid Neutralizer Works

An acid neutralizer is a tank installed in the water supply line — typically where the well line enters the home — filled with a neutralizing media, most commonly calcite or a calcite and magnesium oxide blend. As water passes through the tank, the media dissolves slowly into the water, raising its pH to a neutral or slightly alkaline level that is no longer corrosive to pipes and fixtures. The media depletes over time and needs to be replenished periodically — which is the primary ongoing maintenance requirement. It’s a straightforward system that does its job quietly and consistently when it’s properly sized and maintained.

Installation and Maintenance — What to Expect

Acid neutralizer installation involves selecting the right size and media type for your water’s pH level and your household’s water usage, then installing the unit correctly in the supply line with appropriate bypass provisions for future servicing. Ongoing maintenance involves periodic media replenishment and periodic tank cleaning to prevent channeling — a condition where water finds a path through the media without adequate contact time, reducing effectiveness. Every system and water supply is a little different, so service intervals vary. What matters is that the system gets checked regularly enough to stay ahead of media depletion before it starts affecting water quality again.

Fitch Understands Albemarle County Well Water

Acidic well water is something we encounter regularly in homes across Albemarle County and the surrounding area — it comes with the territory of the local geology, and it’s a problem we know how to address correctly. We’re a licensed, family-owned company that has been serving well water homes in this area since 1983. If you’ve seen the signs of acidic water in your home, or if a water test has flagged a low pH, give us a call. We’ll help you understand what you’re dealing with and get the right solution in place.

Frequently Asked Questions

A higher water bill can indicate a leak, but it can also be caused by a running toilet or dripping faucet. Reviewing recent bills can help identify whether usage has spiked suddenly or crept up gradually — a sudden spike often points to a more significant issue, while gradual increases may indicate something smaller. If you're concerned, a plumber can help identify the source.

Water heaters should be drained and flushed at least once a year to prevent the buildup of sediment, calcium, and magnesium. This sediment accumulates at the bottom of the tank over time, reducing heating efficiency and accelerating wear on the tank lining. Regular flushing is one of the most effective ways to extend the life of a water heater.

The lifespan of a water heater depends on several factors — the type of unit, the quality of the original installation, how well it has been maintained, and the quality of the water running through it. Tankless units generally last longer than conventional tank heaters with proper upkeep. Homes with hard water or acidic water conditions tend to see shorter lifespans without treatment, as mineral buildup and corrosion accelerate wear. Regular maintenance is one of the most effective ways to get the most out of any water heater — and if yours is showing signs of age or underperforming, a professional evaluation is the best way to assess where things stand.

A water softener addresses hard water — water with high mineral content — by exchanging those minerals for sodium through a process called ion exchange. This protects pipes, appliances, and fixtures from scale buildup and improves soap lathering. A water filtration system addresses contaminants — sediment, chlorine, bacteria, heavy metals, and other substances — by physically filtering or treating the water. Some homes need one, some need the other, and some benefit from both. The right solution depends on what's actually in your water.

Seeds, bones, and anything that swells — such as pasta, rice, and wheat germ — should not go down the garbage disposal. Fibrous vegetables like celery, as well as grease, cooking oil, and coffee grounds, are also hard on disposals and drain lines.

Any mechanical device can fail over time and needs to be regularly checked. Backflow device manufacturers recommend annual testing, and the Plumbing Code requires it at minimum. A device that hasn't been tested may appear to be working while providing no actual protection — which is exactly why the requirement exists.

A backflow device is installed to protect your potable — or drinking — water from coming into contact with contaminants. When installed correctly and operating properly, it prevents contaminants from entering your water supply. This matters because under certain conditions — such as a sudden drop in water pressure — water can reverse direction through the pipes, potentially drawing contaminants back into the clean water supply. Backflow prevention is required by code in many situations.

Most water softeners benefit from a professional service visit every one to two years, though the right frequency depends on the age of the system, water hardness levels, and household usage. Regular servicing ensures the system is regenerating correctly, the resin bed is in good condition, and the unit is sized and adjusted appropriately for your water conditions. Between professional visits, keeping the brine tank stocked with salt is the primary ongoing maintenance task.

Septic systems should be inspected and pumped a minimum of once every three to four years. A full septic tank may allow unwanted solids to flow into the drain field — the part of the system that consists of a distribution box with a series of connected pipes, each allowing water to flow into a bed of stone that drains into the ground. If paper and other solids reach the drain field it becomes blocked and ineffective.

The most visible sign is blue-green staining on sinks, tubs, and fixtures — the result of copper leaching out of pipes as acidic water corrodes them. A metallic taste in the water, pinhole leaks in copper pipes, and premature failure of water-using appliances are also common indicators. These signs don't appear overnight — they develop gradually over time, which is why acidic water often goes undetected until the damage is already underway.

An acid neutralizer addresses water that is too acidic — raising its pH to prevent corrosion of pipes, fixtures, and appliances. A water softener addresses water that is too hard — removing calcium and magnesium minerals that cause scale buildup. The two systems treat different water quality problems, and some homes with well water need both. A water test is the best way to determine which issue — or combination of issues — is present in your water supply.

An acid neutralizer requires periodic replenishment of the neutralizing media as it dissolves into the water over time. How often depends on the pH of the water, the flow rate through the system, and the size of the tank — but annual service visits are a reasonable baseline for most systems. Regular servicing also includes inspecting the tank for channeling — a condition where water finds a path through the media without adequate contact time, which reduces effectiveness.

An acid neutralizer is a whole-home water treatment system that raises the pH of acidic water to a neutral or slightly alkaline level. It works by passing water through a tank filled with a neutralizing media — typically calcite or a blend of calcite and magnesium oxide — which dissolves slowly into the water and raises its pH. The result is water that is no longer corrosive to pipes, fixtures, and appliances. Acid neutralizers are most commonly needed in homes on well water where the local geology produces naturally acidic groundwater.

Simply carry out routine maintenance on your equipment and you will always have clear lines. At what temperature should I set my hot water tank? The optimum temperature is subjective. It all depends on your needs. The temperature should be set in your house based on who will use the facilities. For example, if you have young children I recommend lowering the maximum temperature to prevent accidental scalding.

Septic systems should be inspected and pumped a minimum of once every three to four years. A full septic tank may allow unwanted solids to flow into the drain field, which is the part of the system that consists of a distribution box, with a series of connected pipes. Each pipe allows water to flow into a bed of stone that drains into the ground. If paper and other solids flow into the drain field it becomes blocked and ineffective.

Still have questions?

Visit FAQs Contact Us

Real Reviews from Your Charlottesville Neighbors

See All Reviews

Great Sewer Line Repair

Georgia P.

Going to use them for everything I can now including my HVAC maintenance. Replaced my sewer line for a great price. Camera'd my line for free and gave me a truly free estimate whether I used them or not. Job ended up being tougher than what was expected and not once did they bring up the possibility of changing from what they quoted me. Good group of guys right there. Chris and his crew know what they're doing.

James B. (Charlottesville, Virginia)

As I commented on both Facebook and Angie's List this was a good experience. The service was performed as scheduled and well. There was a glitch in the billing, but your own people detected it and contacted me about it and took care of it on your own initiative. Greatly appreciated!

Paul B. (Charlottesville, VA)

Very efficient, quick diagnosis, and quick fix.

Johanne (Charlottesville, VA)

Charlottesville Family Favorites Winner

Nextdoor Neighborhood Favorite Winner

Best of HomeAdvisor Winner

Elite Service HomeAdvisor Award

Ready to 
Schedule Service?

Let’s take care of it together.

Submit your request and experience the Fitch difference: a local team who shows up on time, and finishes the job right — often in a single visit.

Google

4.8

(358)

Angi

4.6

(82)

"*" indicates required fields

Service

Helpful Tips from Your Local Experts

View Plumbing
A person enjoying a long, uninterrupted hot shower in a modern Albemarle County, VA bathroom with steady water flow.

Tank vs. Tankless Water Heaters: Which Is Right for You?

Cutaway view of a plumbing pipe with heavy hard water mineral buildup inside a home near Charlottesville, Virginia, showing how scale can restrict water flow over time.

How Hard Water Affects Charlottesville Homes (And How a Water Softener Helps)

Family Services Award 2025 - Fitch Services

Fitch Services Named Charlottesville’s Favorite Plumber of 2025

Fitch Services

Family-Owned Since 1983

Emergency Service 434-296-9980

Call Us Now

Footer

Licensed Class A Mechanical Contractor

Chris Fitch, President
[email protected]

1325 East High Street
Charlottesville, VA 22902

Phone: (434) 296-9980
Fax: (434) 293-8929

HVAC

  • Repairs
  • Maintenance
  • Installations
  • Remodeling & New Construction

Plumbing

  • Repairs
  • Maintenance
  • Installations
  • Remodeling & New Construction

Electrical

  • Repairs
  • Maintenance
  • Installations
  • Remodeling & New Construction
  • About Us
  • Reviews
  • Blog
  • FAQs
  • Careers

© 2026 Fitch Services.

Website by Charlottesville SEO Web Development, LLC

X/Twitter Facebook