Frequently Asked Questions

Heating & Cooling

Plumbing

Electrical

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Going to use them for everything I can now including my HVAC maintenance. Replaced my sewer line for a great price. Camera'd my line for free and gave me a truly free estimate whether I used them or not. Job ended up being tougher than what was expected and not once did they bring up the possibility of changing from what they quoted me. Good group of guys right there. Chris and his crew know what they're doing.

James B. (Charlottesville, Virginia)

As I commented on both Facebook and Angie's List this was a good experience. The service was performed as scheduled and well. There was a glitch in the billing, but your own people detected it and contacted me about it and took care of it on your own initiative. Greatly appreciated!

Paul B. (Charlottesville, VA)

Very efficient, quick diagnosis, and quick fix.

Johanne (Charlottesville, VA)

Fitch was first class, professional, thorough, and cost friendly. I am getting ready to reach out to them again here in the next few days for more work.

Chris (Charlottesville, VA)

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Fitch Services Named Charlottesville’s Favorite Plumber of 2025

Frequently Asked Questions

Heating & Cooling

My house is close to the oceanfront and my outdoor equipment is very rusty. How can I prevent this?

What does "Energy Star" mean?

How can I reduce my energy costs in the winter?

Should I be concerned about Carbon Monoxide in my home?

How can I reduce allergens and increase humidity in my home?

Should I replace or repair my equipment?

Should I have my ducts cleaned?

Can I just replace the heat pump on an older system to save money?

My outdoor unit is covered with ice. Is this a problem?

My system is not running, what should I do?

How often should my system have maintenance?

My power bill is very high during the summer and the winter. Will a new heating and cooling system lower my bills?

I think my heating and cooling system is too large for my house, can this cause problems?

I think my heating and cooling system is too small for my house, can this cause problems?

I have a problem with allergies, is there anything I can do with my heating and cooling system to help this?

When should I change my filters?

The drain pan below my indoor unit keeps filling up with water. Is this a problem?

Is my old furnace dangerous?

The room over my garage is always cold in the winter and hot in the summer. How can I fix this?

My home is very dry during the winter. What can I do to change this?

When should I replace my HVAC system?

Plumbing

What does "Energy Star" mean?

What causes my toilet plumbing to run?

When should I replace my hot water tank?

How large should my hot water tank be?

Is there a way of preventing scalding in the shower when other water appliances are working or the toilet need to be flushed?

What is the easiest way to improve the plumbing in my house?

How do I determine if I have a water leak?

Why do my new faucets and showers have low water pressure?

What causes bubbling in the toilet?

Do over the counter drain cleaners really work?

What food refuse can not go down the garbage disposal?

My water consumption bill went up. Do I have a leak?

Our hot water runs out faster than it used to. What causes that?

Should I drain my water heater periodically?

I bought a new water heater. Why is the temperature of the water not as hot as our last water heater?

Electrical

Can I plug my coffee pot and toaster oven into the same kitchen counter outlet?

My smoke detector keeps chirping. What does this mean?

Why do the bulbs in my exterior fixture burn out so often?

I have two telephone lines in my home. Why do I hear the other conversation in the background when I'm on the phone, and the other line is in use?

I have a new home. Who should I call if I have a problem with TV or telephone wiring within the house?

Why can the light on my “recess” cycle on and off after installing a larger wattage bulb?

I have a 110-volt outlet on the exterior of my home. Can I plug my Christmas lights into it?

If my main service has surge/lightning protection, should I use point-of-use surge plugins on my TV, stereo, computer, etc.?

I have surge/lightning protection in my home. Am I safe from lightning strikes?

When my air conditioner cycles on, I notice my lights blink. Is this normal?

Can I plug any 110-volt device into my regular 110-volt outlets throughout my house?

What is a GFCI device or breaker?

I have a new home. Why does my refrigerator or freezer in the garage keep going off?

Can I dim fluorescent lights?

Can I hang a paddle fan where a light is?

What does it mean when my fluorescent lights flicker or cycle on and off?

How do I reset my breaker when it has tripped off?

What is the difference between a breaker panel and my old fuse panel?

What causes the lights in my house to flicker?

Why do I blow fuses, or why does my circuit breaker trip?

What should I do if my lights, switches, and receptacles don't work?

What are the red and black buttons on my GFCI outlet?

Still have questions?

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HVAC

Plumbing

Electrical

Frequently Asked Questions

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